Last Updated: 09-06-2026

Introduction

We are committed to protecting your privacy and handling information responsibly.

This Privacy Notice explains what information may be collected when you interact with our AI-enabled breast health education avatar, how it may be used, and your choices regarding that information.

Information We May Collect

When you use the avatar, we may collect:

Information You Provide

• Questions submitted through text or voice
• Feedback you voluntarily provide
• Information entered during conversations

Technical Information

• Browser type
• Device information
• IP address
• Session information
• Usage analytics
• Error logs and performance metrics

Voice Interactions

If voice functionality is enabled, voice recordings and transcriptions may be processed to enable conversation with the avatar.

Please Do Not Share Sensitive Personal Information

This service is designed for general education.

Please avoid sharing:

• Government identification numbers
• Financial information
• Passwords
• Insurance information
• Detailed medical records
• Information about other individuals
• Any information you would consider highly confidential

If you choose to share health-related information, you do so voluntarily.

How Information May Be Used

Information may be used to:

• Provide and improve the AI avatar experience
• Monitor system quality and safety
• Detect misuse or security incidents
• Improve educational content
• Analyse system performance
• Comply with legal obligations

Data Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect information from unauthorised access, disclosure, alteration, or destruction.

However, no internet-based system can guarantee absolute security.

Data Retention

Conversation logs, voice recordings, transcripts, and technical logs may be retained for operational, security, quality assurance, and improvement purposes for a limited period consistent with our internal policies and applicable laws.

Third-Party Service Providers

The AI avatar may rely on third-party technology providers for:

• Artificial intelligence processing
• Speech recognition
• Voice synthesis
• Video/avatar rendering
• Cloud hosting
• Analytics and monitoring

These providers may process information as necessary to deliver the service.

Children’s Privacy

This service is not directed at children under the age required by applicable law to provide consent.

Parents or guardians should supervise use by minors.

Your Rights

Subject to applicable law, you may have rights to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of information
• Withdraw consent where applicable
• Object to certain processing activities

Requests may be submitted to: [CONTACT EMAIL]

Privacy Rights under India’s Digital Personal Data Protection Act, 2023

If you are located in India, your personal data may be protected under the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

Subject to applicable law, you may have the right to:

• Obtain information about the personal data we process about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of personal data that is no longer necessary for the purposes for which it was collected, subject to legal and operational requirements.
• Withdraw consent for the processing of your personal data where consent is the legal basis for processing.
• Request information regarding how your personal data is being used.
• Seek redress of grievances relating to the processing of your personal data.

To exercise these rights, please contact us using the contact information provided in this Privacy Notice.

Where required by law, we will respond to requests within applicable timelines and in accordance with our legal obligations.

If you believe your concerns have not been adequately addressed, you may have the right to seek remedies through mechanisms provided under applicable Indian law.

AI Transparency Notice

This service uses artificial intelligence technologies, including speech recognition, natural language processing, and avatar rendering technologies, to generate responses.

Responses are generated automatically and are not reviewed in real time by Dr. Raghu Ram or another healthcare professional.

Although the system has been designed using medically reviewed educational content and safety controls, AI systems may occasionally generate inaccurate, incomplete, or unintended responses.

Users should not rely on the avatar for medical diagnosis, treatment decisions, or emergency care.

Health Information Notice

Users may voluntarily provide information relating to symptoms, medical history, breast health concerns, treatment experiences, or other health-related matters during conversations with the avatar.

Such information is used solely for the operation, safety, improvement, and administration of the service, subject to applicable legal requirements and internal data protection practices.

The avatar is not intended to collect, store, or maintain comprehensive medical records and should not be considered a substitute for professional healthcare services.

Changes to This Notice

We may update this Privacy Notice from time to time. Updated versions will be posted on this page with a revised effective date.